Shipping policy

Thank you for shopping with Aparli. We want to ensure you have a seamless shopping experience. Please review our shipping guidelines below to understand how your orders are processed and delivered.

1. Shipping Destination
We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Please ensure your shipping address is accurate and complete at checkout. Aparli is not responsible for packages delivered to incorrect addresses provided by the customer.

2. Order Processing Time
Processing Window: All orders are processed within 1–2 business days (Monday to Friday, excluding holidays) after payment confirmation.

Cut-off Time: Orders received after 5:00 PM (EST) will begin processing the following business day.

Weekends & Holidays: Orders placed on weekends or public holidays will start processing on the next business day.

Once your order is handed over to the carrier, you will receive a shipment notification.

3. Shipping Rates & Delivery Estimates
We offer flat-rate standard shipping across the United States:

Standard Shipping: 3–5 business days — $4.99

4. Shipping Carriers
We partner with trusted carriers to ensure your package arrives safely:

USPS, FedEx, and UPS

The carrier is automatically selected based on the delivery destination and package size.

5. Order Tracking
Once your package has been shipped, a confirmation email containing your tracking number will be sent to the email address provided at checkout. You can use this number to track your shipment’s progress via the carrier's official tracking portal.

6. Lost, Damaged, or Delayed Packages
If your package has not arrived within the estimated delivery window or appears to be stuck in transit, please contact us immediately. We will open an investigation with the shipping carrier to resolve the issue as quickly as possible.

7. Address Accuracy
To ensure a perfect and timely delivery, please verify that your shipping address is completely accurate and up-to-date before finalizing checkout. If you notice an error after purchasing, contact us immediately at support@aparli.com. If your package has not yet shipped, we will gladly update the delivery details for you at no extra cost.

8. Cancellations & Modifications
You may cancel or modify your order at any time before it enters the fulfillment and shipping phase. Once the order has been handed over to the carrier, it cannot be canceled.

9. Contact Information
For any questions regarding your shipment, delivery delays, or address updates, please reach out to our customer support team:

Store Name: Aparli

Email Support: support@aparli.com

Phone Number: +1407-743-4199

Live Chat: available

Business Address: 1231 Mt Vernon St, Orlando, FL 32803, United States

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).