Payment Policy
At Aparli, we are committed to providing a secure, transparent, and convenient checkout experience. This Payment Policy outlines the payment methods we accept, how your transactions are processed, and our security protocols.
1. Accepted Payment Methods
We accept a wide variety of secure payment options at checkout to ensure a smooth transaction process:
Shop Pay
PayPal
Google Pay
Major Credit/Debit Cards (Visa, Mastercard, American Express, and Discover processed securely through Shopify Payments)
2. Payment Processing & Verification
Immediate Billing: Payment is required in full at the time of checkout. Orders will only be processed and prepared for shipping once your payment has been successfully authorized and confirmed.
Declined Transactions: If a payment is not authorized by your bank or card issuer, the order will automatically cancel. You are welcome to attempt the purchase again using an alternative payment method. Aparli is not responsible for shipping delays resulting from failed or declined payment authorizations.
3. Payment Security & Data Protection
We take your financial security seriously. Our store is hosted on the Shopify platform, featuring:
SSL Encryption: All sensitive data transmitted during checkout is encrypted using industry-standard Secure Sockets Layer (SSL) technology.
PCI-DSS Compliance: Our payment gateways meet all Payment Card Industry Data Security Standards (PCI-DSS).
Data Privacy: Aparli does not store, view, or have access to your full credit or debit card details. All financial data is securely handled entirely by our third-party payment providers.
4. Currency & Taxes
Currency: All prices displayed on our website are listed and charged in U.S. Dollars (USD). If you are ordering using an international card, your bank may apply currency conversion fees.
Sales Tax: Applicable sales taxes will be calculated and displayed dynamically during checkout based on your shipping address and local state regulations.
5. Order Cancellations
You may cancel your order at any time before it enters the fulfillment and shipping phase. Once the order has been handed over to the carrier, it cannot be canceled.
6. Fraud Prevention
To protect our community and maintain transactional integrity, we reserve the right to flag, hold, or cancel any orders that appear suspicious, fraudulent, or unauthorized. If your order is flagged by our risk analysis system, we may reach out to verify your identity before shipping.
7. Refunds, Disputes, and Chargebacks
Refund Timeline: Approved returns or cancellations will be refunded back to the original payment method used at checkout. Please allow up to 10 business days for the funds to reflect on your statement, depending on your banking institution.
Billing Inquiries: If you experience any billing errors or duplicate charges, please contact our support team directly before initiating a formal chargeback with your bank. We are dedicated to working with you to resolve any discrepancies quickly and fairly.
8. Contact Information
For any questions regarding billing, secure checkout, or payment issues, please reach out to our dedicated support team:
Store Name: Aparli
Email Support: support@aparli.com
Phone Number: +1407-743-4199
Live Chat: available on our website
Business Address: 1231 Mt Vernon St, Orlando, FL 32803, United States
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).